Troubleshooting "you did not pass Captcha" Error
CAPTCHA runs in the background of the browser but it is still possible to fail a Captcha check when logging in via www.webstarts.com/login due to false positives caused by browser extensions or installed apps that take control over your browser/machine, especially advanced settings for browser shields that completely block scripts (the Captcha script must run in the background). If you get a "you did not pass CAPTCHA" error when logging in, try checking a few things about your setup as described below and temporarily disable one at a time to see which is the culprit:
- Blocker extensions/apps and ad blockers like uBlock, AdGuard, etc.
- Antivirus extensions and programs like MalwareBytes, McAfee, Defender, etc.
- Privacy programs and extensions, VPNs, private/incognito browser, etc.
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