Managing Email Storage

WebStarts emails include up to 1GB of free storage (overages are metered and billed monthly). This guide outlines how to manage storage by deleting messages in bulk and search for large messages and attachments.

How To Delete Messages To Free Up Storage

1. Login to your email account via Webmail. Note: storage must be managed in the Webmail interface (deleting a message in a connected mail client does not free up storage).
2. Click on a folder (Inbox, Sent, etc), then click the checkbox next to the message you wish to delete or use the "Select" tool to Select All or the Current Page. Note: you can change the number of rows per page under Settings > Preferences > Mailbox View.
3. Click the Delete button located at the upper right.

How To Search For And Delete Messages With Attachments

1. Login to your email account via Webmail.
2. Select the folder (Inbox, Sent, etc), then click the Options tab.
3. Click the drop down menu next to Sorting Column, then choose Size and click Save.
4. The largest messages will be listed at the top in descending order. Click the checkbox next to a message you'd like to delete and then click the Delete button located at the upper right.